Febreze Phone Numbers and Emails

Toll-Free Number:

  • (800) 308-3279

Febreze Email:

Legal
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PissedConsumer Club

Contact Information

Febreze Website:

Febreze Help Center:

Corporate Office Address:

Febreze
2 Procter and Gamble Plaza
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

9:00AM - 6:00PM EST Monday - Friday

More contact details

Febreze Rating Based on 52 Reviews

Rating details

2.4
more details
Product or Service Quality
Price Affordability
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Febreze's Customer Service?

Jovan Usd
Jovan Usd
Feels Satisfied | Sep 25, 2023

I love you febreeze I just don't understand why you don't make enough febreeze plugins PARADISE flavor.... Always out of stock always always always!

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Caia Nbp
Caia Nbp
Feels Satisfied | Jun 30, 2023

One of the questions you asked about your representative was supposed to be a 10, and I accidentally hit. Another number. All answers were supposed to be 10's. I couldn't go back.

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Toni H Ivp
Toni H Ivp
Feels Disappointed | Feb 14, 2023

I have not been able to get ahold of a single person

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Summary of Febreze Customer Service Calls

240 TOTAL
CALLS
07:31 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Febreze?

Product/ Service Question:

  • “Faulty product falsely advertised as something worth buying”
  • “We want to purchase products in bulk”
  • “Air freshener spray is not working”

Request for Information Question:

  • “Question about products”
  • “About a product”
  • “Question about fabric refresher”

Payments and Charges Question:

  • “Unable to deposit rebate check and charged $10 by my bank”
  • “Coupons”
  • “Expired coupons everytime I purchase”

Staff Question:

  • “Customer Service”

Return/ Replace Question:

  • “Replacement parts”

Activation/ Cancellation Question:

  • “Need to cancel a fly”

Employment Question:

  • “To get a job and research and development”

Shipping and Delivery Question:

  • “Missing item.”

Other Question:

  • “I have 4 of the original plug ins and now you have new ones which will not fit the holder”
  • “Sponsorship”
  • “Incident with a bottle of Febreze”

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