Contact Febreze Customer Service
Febreze Phone Numbers and Emails
Toll-Free Number:
-
(800) 308-3279
Febreze Email:
Legal
Contact Information
Febreze Website:
Febreze Help Center:
Corporate Office Address:
Febreze
2 Procter and Gamble Plaza
Cincinnati,
Ohio
45202
United States
Other Info (opening hours):
9:00AM - 6:00PM EST Monday - Friday
How Good is Febreze's Customer Service?
Summary of Febreze Customer Service Calls
240
TOTAL
CALLS
CALLS
07:31
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Febreze?
Product/ Service Question:
- “Faulty product falsely advertised as something worth buying”
- “We want to purchase products in bulk”
- “Air freshener spray is not working”
Request for Information Question:
- “Question about products”
- “About a product”
- “Question about fabric refresher”
Payments and Charges Question:
- “Unable to deposit rebate check and charged $10 by my bank”
- “Coupons”
- “Expired coupons everytime I purchase”
Staff Question:
- “Customer Service”
Return/ Replace Question:
- “Replacement parts”
Activation/ Cancellation Question:
- “Need to cancel a fly”
Employment Question:
- “To get a job and research and development”
Shipping and Delivery Question:
- “Missing item.”
Other Question:
- “I have 4 of the original plug ins and now you have new ones which will not fit the holder”
- “Sponsorship”
- “Incident with a bottle of Febreze”
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Febreze